FREQUENTLY ASKED QUESTIONS

Do you do custom work?

Yes!  Custom work makes my day.  Please email Lola@ZyscovichJewelry.com or message on Instagram and we can start to work out the details of your perfect piece.  There are no custom fees for already existing designs.

 

Is your jewelry ethical?

Yes, I source everything from ethical supplies, the rundown is below.

Precious Metals: Only recycled metals are used, these are sourced from a solar-powered company in the US.  All scraps are saved.  First I try to use them without melting and re-milling them, then the remaining tiny scraps are melted down to be re-used.

Gemstones:   I use mainly lab-created gems.  These are physically the same as precious gems, but are grown in a lab.  This eliminates mining and the environmental impact it causes, plus you get a large gem with excellent color and clarity at a reasonable price.  They are also more durable than natural stones since there are no inclusions.  I do use some natural gemstones as well, these are all ethically sourced.

Ebony:   Ebony is only sourced from Lacey Act compliant mills. They are also improving forest management in Cameroon (where this Ebony is sourced) to ensure that ecologically and socially responsible harvesting practices remain in place and to maintain a steady supply into the foreseeable future. New trees are planted and fruit trees are given to participating farmers to supply food, and as an incentive to plant trees that won't be able to be harvested for 60-200 years. In previous years, Ebony that wasn't dark enough was left on the forest floor to rot, but now new uses for these 2nd grade woods are found so every tree is utilized. I also save all of my scraps until I find the perfect jewelry piece to utilize them.

Pearls:   I use only un-dyed, natural cultured freshwater pearls.  Pearl farms are good for the environment.  Oysters and mussels need clean water and a healthy ecosystem to thrive, plus they filter the water and make it cleaner than before they were there.  They create havens for small fish, increasing biodiversity.  There is also no glue used in my pearl jewelry, as opposed to most that is readily available.

Production:   Everything is hand-fabricated made by me, Lola Zyscovich in San Francisco, CA.  Most pieces, such as the Rivet Collection, are very low in energy to make since I don't fire up the torch to construct them.  It's all cutting, forging and cold connections made without any hazardous materials.

How do I care for pearls?

Wear them often, pearls like a little love.  Take them off before showering, swimming or heavy exercise and put them on after applying anything such as lotion, perfume or hair products.  Pearls can be scratched, store them separately from your other jewelry.

How do I clean my pearl jewelry?

Pearls are delicate but easy to clean.  Soak pearl jewelry for a few minutes in warm (not hot) water with mild dish soap.  If it needs a scrub, you can use a soft natural bristle brush or delicately twist a cotton swab.  Don't push hard, just gently wipe them off.  Rinse in clean water and dry with a soft cloth to avoid water spots.  If you have lint issues try a lens cloth.   Never put pearls in an ultrasonic cleaner.

 

 

Why are pearls more expensive than precious gems?

Pearls are naturally grown, which makes AAA quality pearls very rare, especially large ones.  For every round pearl with high luster and nice color there are many that don't make the cut.  Drop shaped pearls are much less expensive than round.  Drop pearls structurally work in some designs but not in others.  I've made them available as an option wherever possible.

 

​Are your gemstone necklaces comfortable?  It looks like the gems stick out of the back on some pieces.

I try on all of my jewelry to make sure it wears comfortably.  I've never had an issue with them being uncomfortable, but if you have sensitive skin and they do bother you, you're welcome to return or exchange them.  Due to the nature of construction of these pieces, they are loosely but securely fit resulting in slight movement of the gems which makes them more comfortable.

 

How do I keep my jewelry from tarnishing?

Wipe jewelry with a lint-free cloth after wearing, skin oils and product residue can tarnish it quicker.  Store your jewelry in an airtight container such as a plastic bag if you're not wearing it on a regular basis.  If jewelry is stored on the bathroom counter for instance, the humidity will accelerate tarnishing.

 

How do I care for ebony jewelry?

Ebony is a great wood for jewelry.  Since it is so dense and has an abundance of natural oils it doesn't need a finish.  All my ebony pieces are hand-polished without any compounds to keep it natural.  Ebony doesn't need much care, simply wipe it with a soft cloth if it needs cleaning.  Do not submerge it in water and try to not get it wet.  Wipe with a cotton swab (damp is ok) if you need to get into the recesses.

Since ebony is a natural wood, it can crack if dropped on hard surfaces.  I've dropped mine countless times on a tiled floor by accident and they haven't broken, but in the unlikely event something does happen to your ebony jewelry, do not try to repair it yourself.  Keep all the pieces (don't handle them too much or it can affect the repair) and send a photo to lola@zyscovichjewelry.com, it is most likely fixable.

 

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